An emerging designer approached TDK wanting to tell us about their experience working as a freelancer. They wanted to share their story anonymously as a guide and a warning for the TDK community. *This interview has been edited for de-identification purposes.
"You need to learn to discount your rates." That's what one client told a new graduate, after the rate had already been cut. This anonymous motion designer landed their first retainer after months of applications. Then the contract changed without discussion, and the pressure got personal.
Can you tell us a little about your design background and experience to date?
I started running my own creative social media channels from a young age, where I taught myself video editing and graphic design. Eventually, I moved on to posting fan edits which was how I discovered motion design and developed a strong passion for it!
I later moved to Australia to pursue my studies, eventually completing a degree combining creative and business fields. I gained experience through graphic design work and a motion design internship while continuing to create new personal projects on my Instagram account.
And that brings us to today where I've now graduated and am freelancing as a Video Editor and Motion Designer, while continuing the search for a full-time job!
Can you share your recent experience of applying for and starting a new job?
To be honest, it's been rough. I think a lot of fresh graduates can relate to the struggle of securing your first job or stable source of income right after university. And with freelancing, there is the added issue of having to be your own advocate in difficult business discussions.
I personally managed to secure a freelance retainer as a Video Editor & Motion Designer with an agency after months of consistent application efforts and networking. However, this freelance arrangement ended up becoming extremely stressful as the client was difficult in negotiations while also expecting high deliverable standards and quick turnaround periods.
The client also tended to make unilateral decisions regarding our contract in response to standard boundaries I drew regarding revisions and post-delivery work. As I am new to the industry (and still relatively new to the country), the client had also applied pressure during difficult conversations by attacking my character, and suggested that I needed to learn to discount my rates if I wanted to get a career in Australia.
These were comments made after I had already significantly discounted my initial monthly quote, while still delivering assets that were (in their words) exactly what they were looking for. Within a few weeks, I realised that this gig was not only giving me huge amounts of stress but was also sapping any energy and time I had away from me. After the client had decided to behave unprofessionally and doubled down without an apology, I made the decision to break the agreement and let the 6-month contract go. As it was small agency, I stayed till the end of the month to help the team complete the retainer deliverables for their clients and wrapped up any invoicing and asset deliveries from there.
Was there anything or anyone helped you to navigate this situation?
Mainly my parents, my mentor, my partner and my friends. Without their support and insight, I don't think I would have been able to confidently stand up for myself. Because I was so new to the business structure of a freelance retainer, I kept doubting my own decisions and worth in the face of any disagreement or push-back from the client. I genuinely believe I would not have been able to see the signs of a poor business relationship if I did not have guidance from mentor figures who have been in similar situations. Incredibly thankful for this circle of support that I'm fortunate enough to have!
What do you wish you knew at the time or what do you wish you did differently?
What would you like people in the Design Kids community to know?
How are you now?
This gig actually set me back for a short while right after it concluded. I was absolutely drained and was feeling quite down that my first professional stint after graduating had ended so soon. Now, I'm back on my feet and continuing to open myself up to more job opportunities while upskilling through online courses and personal projects!
