Rocketspark

About Rocketspark
Rocketspark is a website platform that puts designers and their clients in control — helping them design beautiful websites fast. Beautiful design, beautifully fast means designers can dedicate more of their time to creativity and brand design.

We started here in New Zealand 12 years ago and now have thousands of clients in over 30 countries. We exist to create a better life for small business owners, our partners, the Rocketspark team, and the world around us through our beautifully simple software, services, and a passion to go above and beyond for our people. The most recent example of this was giving away over 500 free website subscriptions to our design partner community to pass on to not for profit organisations in their communities from all over New Zealand, Australia & the UK.

As an established software company with no outside investment, we can take the time to get things right without additional pressure and we’re able to be generous and giving. We listen intently to customers and we’re agile and able to deliver on customer needs, ensuring no one gets lost in the system. We live and breathe our customer feedback while going above and beyond to help clients succeed.

Designing software for designers is an exciting daily challenge but hugely rewarding as we continually look for ways to make life better for them through the features we build. Rocketspark’s design partners are a close-knit community that provide active feedback around the future of the platform as they use it to design beautiful websites before hand-off to their often non-technical clients. The simpler the CMS is for their clients, the designer is less bogged down by customer support.

Check out what our partners had to say at our recent partner conference:
https://www.youtube.com/watch?v=gt7qE1IP2eU

Rocketspark won the supreme award and the excellence in business large business awards at the 2021 Waipa Networks Business Awards. We are fast-growing, expanding internationally and invest heavily in R&D and innovation. In 2020 we released our AI-powered SEO assistant Flint, which writes title & description tags for websites, as well as keyword-rich paragraph text, streamlining and simplifying the search engine optimisation process for designers and their clients.

About the role
We are looking for a software product designer who truly cares about the customer and can design the UI/UX for new features, improvements and products that make their lives better. We want someone who is passionate about designing beautiful software and user experiences that people tell others about.

You will join our team as we design the future of Rocketspark, as a key member of the product team you’ll work collaboratively with the customer success team, marketing team, clients and partners to continually increase the impact Rocketspark can have on our clients lives.

You’ll work closely with our head of product to take customer and partner insights and create beautiful software, working in our design tool Figma to design interfaces that align with the design and product vision for Rocketspark.

Creating interactive prototypes will be a key part of the product discovery process you’ll be a part of, getting feedback from clients and partners.

You will start this role at a time when our design team is small but we see this as an opportunity to make a big impact and become a future leader in the company.

Another key area of responsibility for this role is ownership of the Rocketspark Design System to drive adoption and implementation of the Rocketspark Design System throughout the product. You will work with senior front end developers to align all aspects of Rocketspark’s interface design to the current design system.

You would also contribute some time each month to creating helpful and inspiring content for our Design Partner community through YouTube videos, online classes, and inspirational examples of how new features can be used—to inspire and coach our partners to keep designing better websites with Rocketspark.

Skills & experience:
Essential:
• Empathy for the customers problems and needs, and a desire to help them by design
• A demonstrable ability to dive deep into customer insights to design delightful experiences.
• 3+ years experience working in a web app/saas software design role or app design.
• Amazing written and verbal communication skills to explain the rationale behind your designs and
back it up with customer insights
• Attention to detail both with design and copy within the software
• Experienced with Figma or similar tools like Sketch or Adobe XD
• A self-starter who can manage your own workload and multi-task
• An ability to hit the ground running, come up to speed quickly and adapt to the role as required
• A portfolio of previous product design work (and web design work if relevant)

Desired:
• Formal tertiary qualification in design
• Experience with Figma
• Experience with design systems and/or Figma libraries
• Experience working with developers as part of a product team
• Experienced with website design
• Experience with customer interviews and product discovery
• Has worked in SaaS, app design, software or other design-relevant tech company.

What you’ll gain:
This is an exciting opportunity to join a growing organisation that customers love. Through creating a product and a brand that helps people be more successful in business you’ll find a sense of purpose in your work.

Rocketspark is a motivated organisation and we provide a caring working environment with a high number of long term team members. We’re also highly focussed on making a difference in the world and support a large number of charities, not for profits and social enterprises.

Rocketspark HQ is in Cambridge, New Zealand with a few team members working remotely in NZ and offshore. Cambridge is a beautiful Waikato town, just under 2 hours drive from Auckland. Our preference is to have someone working from our Cambridge office but for the right person we would consider a remote role.

If this opportunity sounds like you, please send your CV and a cover letter explaining why you’re excited about this opportunity to [email protected]. You will then be invited to complete an exercise to design a website using the Rocketspark website builder.

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